We endeavour to maintain the highest standards of confidentiality and to respect the privacy of our readers, web site visitors and associated persons who deal with us. Our commitment to privacy includes being transparent about the nature and extent of the personal data processing we undertake. This privacy statement aims to inform you about how we collect, store, use and disclose information about you when you interact or use our websites;
What information do we collect?
We gather various types of information, that may identify you as an individual (“personal information”). We gather information from the following sources:
From our Website. We may collect information you choose to upload to our website to subscribe directly to our services or competitions. When you visit the Websites, we may collect certain information related to your device, such as your device’s IP address, what pages your device visited, and the time that your device visited our Website. These include:
Usage information – we keep track of user activity in relation to the types of services our customers and their users use, and the performance metrics related to their use of the Services
Log information – we log information about our customers and their users when you use one of the services, including Internet Protocol (“IP”) address.
Information collected by cookies and other similar technologies – we use various technologies to collect information which may include saving cookies to users’ computers.
From our competitions. If you apply for a competition, you will fill out an online form which we will ask if you’d like to sign up to our database and receive further information from us.
The types of information we may collect directly from our customers include; Email address, Name and telephone number. Information is uploaded to our systems in connection with the services. We retain this information in line with our retention policy.
How do we use the information?
We may use the information we collect from our web site visitors and readers with the services we provide for a range of reasons, including to:
communicate a request back to and to manage the relationship with you or your business;
manage our customers’ use of the services, respond to enquiries and comments and provide customer service and support;
process and complete transactions and send related information, including transaction confirmations and invoices;
to develop new ways to meet our readers needs and to grow our business;
keeping our records up to date;
to carry out any legal obligations we may have;
to develop and carry out marketing activities of our group company and share products discounts, promotions and events that we think may be of interest to you;
developing products and content for our website;
to study how our customers interact with our website;
to enable us to provide marketing material that we may think may be of interest to you;
to provide advice or guidance about our publications and services;
for any other purpose about which we notify customers and users.
We store your email name and address with our vendor, The Rocket Science Group LLC d/b/a MailChimp also known as “MailChimp”. Their privacy notice can be found here; https://www.iubenda.com/en/help/13638-privacy-policy-for-mailchimp. MailChimp is a US-based company, and they store your information on servers that are based in the USA, and they are signed up to the Privacy Shield agreement which commits the company to a high level of privacy safeguards.
We use appropriate technical, organisational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorised access, disclosure, alteration and destruction. We have written procedures and policies which are regularly audited, and the audits are reviewed at a senior level.
Exercising your Privacy Rights
What choices do I have?
You can always opt not to disclose information to us, but keep in mind some information may be needed to transact with us. You can opt-out of emailing lists at any time by clicking unsubscribe on our email communications.